03.03.2026 10:50
The public organization "Society of Veterinary Business Owners" is holding a webinar for owners and managers of veterinary institutions on the topic:
"Conflicts in veterinary practice: TRUST, MEDIATION AND PREVENTION TECHNOLOGIES".
MARCH 11 (Wednesday), at 7:00 PM ONLINE
Our speakers:
Iryna Bilenka
co-owner and director of Vet House (Vinnytsia)
mentor of the PO "Women in Business"
Topic: "Business to Human: Building a Trust System".
- How to build trust with customers through service, humanity, and proper communication.
Oleksandr Khavin
co-owner of the clinic "Family Pet" (Kyiv)
certified mediator
Topic: "Conflictology in Veterinary Medicine at the Level of Mediation".
- How mediation works in conflicts between a doctor and a client and how to find solutions in difficult situations.
Andriy Kletsov
co-owner of the Vetdopomoga clinic chain (Sumy)
chairman of the board of the NGO SVVS
speaker WVA, AVMA, PVMA, FECAVA
Topic: "Anti-conflict system: how technology works before emotions".
- How modern technology and artificial intelligence help prevent conflicts before they escalate.
What is the webinar about?
-
Trust as the basis of communication.
-
Conflict resolution through mediation.
-
Prevention through systematicity and digital tools.
Charitable goal
All funds raised will be directed to support licensed veterinarians of the NGO "SVVS" who defend Ukraine in the ranks of the Armed Forces of Ukraine:
- Alekseenko V.V. (Vyshgorod)
- Karataev P.S. (Kyiv)
- Lokhvytsky T.A. (Poltava)
- Kokhan O.O. (Dnipro)
Conditions of participation:
Fill out the form at the link (click on the word ### registration ###)
Participation in the event is free.
*Webinar recording - donation of 1000 UAH for vet licensees in the Armed Forces of Ukraine.
See you at the event!
